OTRS CE Version 6.0.39 Released with Security Fix

We have released ((OTRS)) Community Edition version 6.0.39 today.

This release includes a fix for a low severity security issue described in security advisory OTRSCE-SA-2023-01, which made it possible for an agent to open a draft created for a ticket that the agent is not permitted to access.

Apart from that fix, this version brings several improvements and fixes in the new customer user interface that was introduced in the previous release. The refreshed UI, both the customer and agent side, is currently our main focus and we're working on gradually improving the user experience.

As usual, go to the Downloads section to get the newly released version.