Open Source
Help Desk System

Reliable. Adaptable.
Free.

Try a Demo
Get Version 6.0.32

((OTRS)) Community Edition is the free and open source version of the OTRS help desk and IT service management software.

Effective
Configurable
Extensible
Free

In January 2021, the development and support of ((OTRS)) Community Edition has been discontinued by the original creator, OTRS AG. On this website, you will find new releases of the software, developed and maintained by Centuran Consulting.

What you will find on this website:

Read news on the development of ((OTRS)) Community Edition.
Download the latest version of ((OTRS)) Community Edition and additional packages.
Read the original documentation for ((OTRS)) Community Edition.
See our plans and the development roadmap for ((OTRS)) Community Edition.