Downloads

((OTRS)) Community Edition

Source Packages

Package	Download Links
((OTRS)) Community Edition 6.0.35	Shell Installer tar.gz tar.bz2 zip

Quick Start Tip

If you choose the Shell Installer, download the executable and run it in your shell (you will need root privileges). You can use cURL to download and run it with bash:
# curl -O https://otrscommunityedition.com/download/otrs-community-edition-6.0.35.sh && \ bash otrs-community-edition-6.0.35.sh
Then follow the instructions displayed.
Please note that the Shell Installer is still experimental at this point.
Distributions supported by the Shell Installer:
- AlmaLinux 8.9 to 9.5
- CentOS Stream 9
- Debian 11 and 12
- Fedora 35 to 41
- Red Hat Enterprise Linux 8.6 to 9.4
- Rocky Linux 8.4 to 9.5
- Ubuntu 20.04, 22.04, and 24.04
If you choose one of the tar.gz, tar.bz2, or zip archive files, follow the installation instructions in the legacy documentation.

RPM Packages

These packages allow you to install ((OTRS)) Community Edition on Red Hat-based Linux distributions. For installation instructions, see documentation.

Package	Download Links
otrs-ce-6.0.35-1.el7.noarch.rpm For CentOS 7 and RHEL 7.	rpm
otrs-ce-6.0.35-1.el8.noarch.rpm For CentOS Stream 8, Fedora 35, RHEL 8, and Rocky Linux 8.	rpm
otrs-ce-6.0.35-1.el9.noarch.rpm For CentOS Stream 9, Fedora 36 and up, RHEL 9, and Rocky Linux 9.	rpm

((OTRS)) Community Edition Add-Ons

These add-ons are distributed as OPM packages that can be installed using the Package Manager in the administrative interface of ((OTRS)) Community Edition.

Package	Download Links
FAQ 6.0.29 The FAQ/Knowledge Base package.	opm
ITSMConfigurationManagement 6.0.31 The ITSM Configuration Management package.	opm