((OTRS)) Community Edition 2021 Roadmap

This is the current roadmap for the development of ((OTRS)) Community Edition in 2021, as well as the planned security audits.

We are open to any comments, feature requests, and questions from the community.
Contact us at roadmap@otrscommunityedition.com.

Please note that due to the dynamic nature of the project, the scope and dates may change as the project progresses. The roadmap will be updated to reflect the changes.

Into the bright and even brighter future!