Defines if the message in the email resend screen of the agent interface is visible for the customer by default.

Default value:

--- '1'

Required permissions to use the email resend screen in the agent interface.

This setting can not be deactivated.

Default value:

--- compose

Defines if a ticket lock is required in the email resend screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

Default value:

--- '1'

Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

Default value:

--- '300'

Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

Default value:

--- '620'