Frontend module registration for the agent interface.
Default value:
--- Description: Import appointments screen. Group: - admin GroupRo: [] NavBarName: '' Title: Import Appointments
Frontend module registration for the agent interface.
Default value:
--- Description: Overview of all appointments. Group: [] GroupRo: [] NavBarName: Calendar Title: Agenda Overview
Frontend module registration for the agent interface.
Default value:
--- Description: Appointment Calendar overview page. Group: [] GroupRo: [] NavBarName: Calendar Title: Overview
Frontend module registration for the agent interface.
Default value:
--- Description: Appointment edit screen. Group: [] GroupRo: [] NavBarName: '' Title: Edit appointment
Frontend module registration for the agent interface.
Default value:
--- Description: Appointment list. Group: [] GroupRo: [] NavBarName: '' Title: Appointment list
Frontend module registration for the agent interface.
Default value:
--- Description: Plugin search module for autocomplete. Group: [] GroupRo: [] NavBarName: '' Title: Plugin search
Frontend module registration for the agent interface.
Default value:
--- Description: Customer Information Center. Group: [] GroupRo: [] NavBarName: Customers Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: Customer Information Center Search. Group: [] GroupRo: [] NavBarName: '' Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: Agent Customer Search. Group: [] GroupRo: [] NavBarName: Ticket Title: Agent Customer Search
Frontend module registration for the agent interface.
Default value:
--- Description: Search Customer User Group: [] GroupRo: [] NavBarName: Ticket Title: Search Customer User
Frontend module registration for the agent interface.
Default value:
--- Description: Customer User Information Center. Group: [] GroupRo: [] NavBarName: Customer Users Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: Customer User Information Center Search. Group: [] GroupRo: [] NavBarName: '' Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: Agent Dashboard Group: [] GroupRo: [] NavBarName: Dashboard Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: Generic Info module. Group: [] GroupRo: [] NavBarName: '' Title: Info
Frontend module registration for the agent interface.
Default value:
--- Description: Link Object. Group: [] GroupRo: [] NavBarName: '' Title: Link Object
Frontend module registration for the agent interface.
Default value:
--- Description: Agent Group: [] GroupRo: [] NavBarName: '' Title: OTRS Business Solution™
Frontend module registration for the agent interface.
Default value:
--- Description: Agent Preferences. Group: [] GroupRo: [] NavBarName: Preferences Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: Global Search Module. Group: [] GroupRo: [] NavBarName: '' Title: Search
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket split dialog. Group: [] GroupRo: [] NavBarName: '' Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: Agent Statistics. Group: - stats GroupRo: - stats NavBarName: Reports Title: Statistics
Frontend module registration for the agent interface.
Default value:
--- Description: To view HTML attachments. Group: [] GroupRo: [] NavBarName: Ticket Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: To download attachments. Group: [] GroupRo: [] NavBarName: Ticket Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Compose Bounce Email. Group: [] GroupRo: [] NavBarName: Ticket Title: Bounce
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket bulk module. Group: [] GroupRo: [] NavBarName: Ticket Title: Bulk Action
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Close. Group: [] GroupRo: [] NavBarName: Ticket Title: Close
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Compose email Answer. Group: [] GroupRo: [] NavBarName: Ticket Title: Compose
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Customer. Group: [] GroupRo: [] NavBarName: Ticket Title: Customer
Frontend module registration for the agent interface.
Default value:
--- Description: Create new email ticket. Group: [] GroupRo: [] NavBarName: Ticket Title: New email ticket
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Outbound Email. Group: [] GroupRo: [] NavBarName: Ticket Title: Email Outbound
Frontend module registration for the agent interface.
Default value:
--- Description: Resend Ticket Email. Group: [] GroupRo: [] NavBarName: Ticket Title: Email Resend
Frontend module registration for the agent interface.
Default value:
--- Description: Overview of all escalated tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: Escalation view
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Forward Email. Group: [] GroupRo: [] NavBarName: Ticket Title: Forward
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket FreeText. Group: [] GroupRo: [] NavBarName: Ticket Title: Free Fields
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket History. Group: [] GroupRo: [] NavBarName: Ticket Title: History
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Lock. Group: [] GroupRo: [] NavBarName: Ticket Title: Lock
Frontend module registration for the agent interface.
Default value:
--- Description: Locked Tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: Locked Tickets
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Merge. Group: [] GroupRo: [] NavBarName: Ticket Title: Merge
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Move. Group: [] GroupRo: [] NavBarName: Ticket Title: Move
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Note. Group: [] GroupRo: [] NavBarName: Ticket Title: Note
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Owner. Group: [] GroupRo: [] NavBarName: Ticket Title: Owner
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Pending. Group: [] GroupRo: [] NavBarName: Ticket Title: Pending
Frontend module registration for the agent interface.
Default value:
--- Description: Create new phone ticket. Group: [] GroupRo: [] NavBarName: Ticket Title: New phone ticket
Frontend module registration for the agent interface.
Default value:
--- Description: Incoming Phone Call. Group: [] GroupRo: [] NavBarName: Ticket Title: Phone-Ticket
Frontend module registration for the agent interface.
Default value:
--- Description: Phone Call. Group: [] GroupRo: [] NavBarName: Ticket Title: Phone-Ticket
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket plain view of an email. Group: [] GroupRo: [] NavBarName: Ticket Title: Plain
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Print. Group: [] GroupRo: [] NavBarName: Ticket Title: Print
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Priority. Group: [] GroupRo: [] NavBarName: Ticket Title: Priority
Frontend module registration for the agent interface.
Default value:
--- Description: Create new process ticket. Group: [] GroupRo: [] NavBarName: Ticket Title: New process ticket
Frontend module registration for the agent interface.
Default value:
--- Description: Overview of all open Tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: QueueView
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Responsible. Group: [] GroupRo: [] NavBarName: Ticket Title: Responsible
Frontend module registration for the agent interface.
Default value:
--- Description: Responsible Tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: Responsible Tickets
Frontend module registration for the agent interface.
Default value:
--- Description: Search Ticket. Group: [] GroupRo: [] NavBarName: Ticket Title: Search
Frontend module registration for the agent interface.
Default value:
--- Description: Overview of all open Tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: ServiceView
Frontend module registration for the agent interface.
Default value:
--- Description: Overview of all open tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: Status view
Frontend module registration for the agent interface.
Default value:
--- Description: Watched Tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: Watched Tickets
Frontend module registration for the agent interface.
Default value:
--- Description: A TicketWatcher Module. Group: [] GroupRo: [] NavBarName: Ticket-Watcher Title: Ticket Watcher
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Zoom. Group: [] GroupRo: [] NavBarName: Ticket Title: Zoom
Frontend module registration for the agent interface.
Default value:
--- Description: Agent User Search. Group: [] GroupRo: [] NavBarName: Ticket Title: Agent User Search
Frontend module registration for the agent interface.
Default value:
--- Description: Compat module for AgentZoom to AgentTicketZoom. Group: [] GroupRo: [] NavBarName: Ticket Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: AjaxAttachment Group: [] GroupRo: [] NavBarName: '' Title: ''
Frontend module registration for the agent interface.
Default value:
--- Description: Logout Group: [] GroupRo: [] NavBarName: '' Title: ''
Frontend module registration for the agent interface.
This setting can not be deactivated.
Default value:
--- Description: Picture upload module. Group: [] GroupRo: [] NavBarName: Ticket Title: Picture Upload
Frontend module registration (disable ticket processes screen if no process available).
Default value:
--- Module: Kernel::Output::HTML::NavBar::AgentTicketProcess
Frontend module registration (show personal favorites as sub navigation items of 'Admin').
Default value:
--- Module: Kernel::Output::HTML::NavBar::AdminFavourites
Frontend module registration (disable company link if no company feature is used).
Default value:
--- Module: Kernel::Output::HTML::NavBar::CustomerCompany
Frontend module registration (disable AgentTicketService link if Ticket Service feature is not used).
Default value:
--- Module: Kernel::Output::HTML::NavBar::AgentTicketService