Core → LinkObject

LinkObject::IgnoreLinkedTicketStateTypes

Defines, which tickets of which ticket state types should not be listed in linked ticket lists.

Default value:

---
- merged
- removed

LinkObject::PossibleLink###0200

Links 2 tickets with a "Normal" type link.

Default value:

---
Object1: Ticket
Object2: Ticket
Type: Normal

LinkObject::PossibleLink###0201

Links 2 tickets with a "ParentChild" type link.

Default value:

---
Object1: Ticket
Object2: Ticket
Type: ParentChild

LinkObject::PossibleLink###1200

Links appointments and tickets with a "Normal" type link.

Default value:

---
Object1: Appointment
Object2: Ticket
Type: Normal

LinkObject::ShowDeleteButton

Determines if a button to delete a link should be displayed next to each link in each zoom mask.

This setting can not be deactivated.

Default value:

--- '1'

LinkObject::StrikeThroughLinkedTicketStateTypes

For these state types the ticket numbers are striked through in the link table.

Default value:

---
- merged

LinkObject::Type###Normal

Defines the link type 'Normal'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.

This setting can not be deactivated.

Default value:

---
SourceName: Normal
TargetName: Normal

LinkObject::Type###ParentChild

Defines the link type 'ParentChild'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.

This setting can not be deactivated.

Default value:

---
SourceName: Parent
TargetName: Child

LinkObject::TypeGroup###0001

Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a 'Normal' link with ticket B, then these tickets could not be additionally linked with link of a 'ParentChild' relationship.

Default value:

---
- Normal
- ParentChild

LinkObject::ViewMode

Determines the way the linked objects are displayed in each zoom mask.

This setting can not be deactivated.

Default value:

--- Simple