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- LinkObject::IgnoreLinkedTicketStateTypes
Defines, which tickets of which ticket state types should not be listed in linked ticket lists.
Default value:
--- - merged - removed
- LinkObject::PossibleLink###0200
Links 2 tickets with a "Normal" type link.
Default value:
--- Object1: Ticket Object2: Ticket Type: Normal
- LinkObject::PossibleLink###0201
Links 2 tickets with a "ParentChild" type link.
Default value:
--- Object1: Ticket Object2: Ticket Type: ParentChild
- LinkObject::PossibleLink###1200
Links appointments and tickets with a "Normal" type link.
Default value:
--- Object1: Appointment Object2: Ticket Type: Normal
- LinkObject::ShowDeleteButton
Determines if a button to delete a link should be displayed next to each link in each zoom mask.
This setting can not be deactivated.
Default value:
--- '1'
- LinkObject::StrikeThroughLinkedTicketStateTypes
For these state types the ticket numbers are striked through in the link table.
Default value:
--- - merged
- LinkObject::Type###Normal
Defines the link type 'Normal'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.
This setting can not be deactivated.
Default value:
--- SourceName: Normal TargetName: Normal
- LinkObject::Type###ParentChild
Defines the link type 'ParentChild'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.
This setting can not be deactivated.
Default value:
--- SourceName: Parent TargetName: Child
- LinkObject::TypeGroup###0001
Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a 'Normal' link with ticket B, then these tickets could not be additionally linked with link of a 'ParentChild' relationship.
Default value:
--- - Normal - ParentChild
- LinkObject::ViewMode
Determines the way the linked objects are displayed in each zoom mask.
This setting can not be deactivated.
Default value:
--- Simple