Core → CommunicationChannel

CommunicationChannel###Chat

Defines chat communication channel.

Default value:

---
Description: Chat communication channel.
Icon: fa-comment
Module: Kernel::System::CommunicationChannel::Chat
Name: Chat

CommunicationChannel###Email

Defines email communication channel.

Default value:

---
Description: Email communication channel.
Icon: fa-envelope
Module: Kernel::System::CommunicationChannel::Email
Name: Email

CommunicationChannel###Internal

Defines internal communication channel.

Default value:

---
Description: Internal communication channel.
Icon: fa-cloud
Module: Kernel::System::CommunicationChannel::Internal
Name: OTRS

CommunicationChannel###Phone

Defines phone communication channel.

Default value:

---
Description: Phone communication channel.
Icon: fa-phone
Module: Kernel::System::CommunicationChannel::Phone
Name: Phone