NAME

Kernel::System::ProcessManagement::TransitionAction::DynamicFieldSet - A module to set a new ticket owner

DESCRIPTION

All DynamicFieldSet functions.

PUBLIC INTERFACE

new()

Don't use the constructor directly, use the ObjectManager instead:

    my $DynamicFieldSetObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::TransitionAction::DynamicFieldSet');

Run()

    Run Data

    my $DynamicFieldSetResult = $DynamicFieldSetActionObject->Run(
        UserID                   => 123,
        Ticket                   => \%Ticket,   # required
        ProcessEntityID          => 'P123',
        ActivityEntityID         => 'A123',
        TransitionEntityID       => 'T123',
        TransitionActionEntityID => 'TA123',
        Config                   => {
            MasterSlave => 'Master',
            Approved    => '1',
            UserID      => 123,                 # optional, to override the UserID from the logged user
        }
    );
    Ticket contains the result of TicketGet including DynamicFields
    Config is the Config Hash stored in a Process::TransitionAction's  Config key

    If a Dynamic Field is named UserID (to avoid conflicts) it must be set in the config as:
    DynamicField_UserID => $Value,

    Returns:

    $DynamicFieldSetResult = 1; # 0

    );

TERMS AND CONDITIONS

This software is part of the OTRS project (https://otrs.org/).